Student Services

Disability Support Services

Central Academic Building, Suite 210 | (210)784-1335 | dss@tamusa.edu

Disability Support Services (DSS) at Texas A&M University-San Antonio is committed to ensuring equal access, full participation, and reasonable accommodations by coordinating services that meet the unique educational needs of enrolled students with documented disabilities. DSS works collaboratively with students as they actively participate in their academic pursuits.  We invite you to come visit us and look forward to working with you.  For more information, please call or visit our at http://www.tamusa.edu/Disability-Support-Services/index.html.

Texas A&M-San Antonio Identification Card

Main Campus, Madla Building, Room 111 | (210)784-1300 | http://www.tamusa.edu/welcomecenter/index.html

The Texas A&M University-San Antonio Jaguar Card is the official identification card for students of Texas A&M University-San Antonio. Jaguar Card allows access to services, the library, computer labs, and other academic resources. Each student is given a $25.00 credit each semester for copies and the card may be recharged at the pay stations located on each campus. Each student must have an identification card. For more information, please visit our website. There is a $10 replacement fee for lost or stolen ID cards payable at Student Business Services, located in the Senator Frank Madla Building, Suite 135.  

Information Technology Services (ITS)

Central Academic Building, Suite 223 | (210)784-4357

The Information Technology Services (ITS) department, under the leadership of the Chief Information Officer, is responsible for designing, deploying, managing, supporting and maintaining all technology resources for our students, faculty, and staff. ITS is pleased to offer technical support services to the Texas A&M University-San Antonio community via the Helpdesk Portal. 

ITS, which is open 5.5 days a week when classes are in session, offers a variety of support services such as password resets, account information, general troubleshooting assistance and event support. 

The helpdesk is the best point of contact when students are having problems, receive error messages, or need technical assistance or by visiting the ITS webpage: http://www.tamusa.edu/its/.

Phone: (210) 784-4357, Email: helpdesk@tamusa.edu 

Office of International Affairs

Senator Frank L. Madla Building, Suite 309 | (210)784-1309

The Office of International Affairs’ (OIA) mission is to enrich and foster the educational and work experience of Texas A&M University-San Antonio’s (A&M-SA) international community. The OIA serves as a welcoming presence for A&M-SA’s international students, and international faculty. The role of the OIA is to provide international admissions and immigration support to international students seeking an education at A&M-SA, and to facilitate in the immigration processing of foreign faculty hired at A&M-SA. The OIA protects the integrity of the university by upholding institutional policies, and compliance with local, state and federal regulations.  You may reach us at Internationalaffairs@tamusa.edu

Services and programs offered include:

International Students

  • International admissions support to prospective international students
  • Immigration advising to international students
  • International Student Insurance
  • Coordinate educational and cultural programs that foster global awareness
  • Good Neighbor Scholarship Program
  • International Ambassador Program

International Faculty

  • Provide immigration support to foreign faculty hired at A&M-SA
  • Process visa applications, and permanent residency applications sponsored by the institution
  • Act as a liaison among institutional departments and government agencies

Office of Student Rights and Responsibilities

Senator Frank L. Madla Building, Suite 342 | (210) 784-1353 |  https://www.tamusa.edu/university-policies/student-rights-and-responsibilities/index.html

The Office of Student Rights and Responsibilities (OSRR) promotes a campus environment of student success that balances student rights and responsibilities through a fair and objective due process, while upholding the highest academic and behavioral standards articulated in the Student Code of Conduct.

The main role of the office is to oversee the student conduct process, educate the community on the Student Code of Conduct, and be an advocate for students who may have questions regarding community standards. Staff members in the Office of Student Rights & Responsibilities strive to promote a campus climate of integrity, service, commitment and excellence by focusing on promoting a holistic approach to student rights and responsibilities.

If a report needs to be filed regarding a concern for a student’s wellbeing, please file the report here. If a report needs to filed for a violation to the Student Code of Conduct, please file the report here. To lean more about the difference between the available reports and find more guidance, click here.

Student Counseling Center

Senator Frank L. Madla Building, Suite 120  | (210) 784-1331 (Available 24/7, For after-hours support, please select option "2") | www.tamusa.edu/studentcounseling

The Student Counseling Center (SCC) provides brief individual and group therapy, crisis intervention, consultation, case management, and prevention services. These services can help facilitate students’ academic and life goals as well as enhance their personal growth and well-being. The SCC staff of licensed mental health professionals work with students to identify treatment goals and effective strategies to cope with difficult situations. All mental health services provided by the Student Counseling Center (SCC) are available at no additional cost, confidential (as the law allows), and are not part of a student’s academic record. 

All enrolled A&M-SA students are eligible to receive an initial appointment to assess their needs. The initial appointment is used to make treatment recommendations based on individual symptoms, severity, appropriateness of services, and availability of resources. At the conclusion of the initial appointment, the provider will render a clinical recommendation based on services that are best suited to meet individual needs. 

The SCC does charge a $10.00 no-show and/or late cancellation fee.  Students who do not call to cancel or reschedule their appointments at least 24 hours prior to their scheduled appointment time will see a $10.00 Student Service fee on their account to be paid for in the business office or in JagWire.  

Testing Center

Central Academic Building, Suite 209 | (210)784-1366  | testing.center@tamusa.edu
www.tamusa.edu/testing-center

The Testing Center is a service for all A&M-SA students as well as the surrounding community. The Testing Center offers a wide range of examinations including proctored exam services, credit by examination, placement testing, and entrance exams. TSI Counseling is offered through the Testing Center for scores, exemptions, TSI agreement, and enrollment at the University. We facilitate students' educational, personal, social, and cultural development in order to promote their success and persistence in the university. The services provided by the Testing Center are based on the guidelines developed by the National College of Testing Association's Professional Standards and Guidelines. 

F.A.T.E. Center

Central Academic Building, Suite 234 | (210)784-1520  | fate.center@tamusa.edu

The F.A.T.E. Center at Texas A&M University-San Antonio serves all prospective and admitted students who have been touched by the foster care system. F.A.T.E. support student success through academic coaching, education through the 7 Life Domains, and by enhancing self-advocacy skills to create strong relationships on campus and within the community. The F.A.T.E. Center partners with students to navigate college life as well as local and state agencies ultimately to help students fulfill the goal of graduation. The F.A.T.E. Center supports foster/adopted youth with tuition and fee waiver paperwork, the ETV application, navigating University life, success mentoring, and connecting students to campus and community resources.