Student’s Rights and Responsibilities

Students have the right to:

• Know what federal, state, and institutional financial assistance is available;
• Know the financial aid procedure and how aid is awarded;
• Know how and when financial aid is paid;
• Know the cost of attendance at Texas A&M University – San Antonio;
• Know and comply with the Return of Title IV Aid Policy for withdrawal;
• Know what portion of financial aid is grant (gift) aid;
• Know what portion of financial aid is loan and the terms of the loan at the time it is made. This includes interest rate, grace period, and terms of payback, including a sample repayment schedule;
• Know how much need has been met by your award;
• Know the criteria for continued aid eligibility.

A student also has the responsibility to:

• Pay special attention to his/her application for student financial aid, complete it accurately, and submit it on time to the right place. Errors can delay the receipt of the financial aid package.
• Read all information sent to the Jaguar email, which is considered the official means of communication for such purposes, and check the JagWire account regularly for additional financial aid requirements.
• Provide all additional information requested by either the Office of Student Financial Aid & Scholarships or the agency to which the application was submitted.
• Read and understand all forms he/she is asked to sign, and keep copies of them.
• Perform in a satisfactory manner, as determined by the employer, the work that is agreed upon in accepting a Federal Work-Study job.
• Know and comply with the deadlines for applications, appeals and/or withdrawals for financial aid.
• Know and comply with the University's refund procedures.
• Notify the Office of Student Financial Aid & Scholarships and the lender of a loan (e.g., Federal Direct Loan) of any change in name, address, or school status.
• Complete the Entrance Counseling session if he/she is a new loan borrower.
• Complete the Exit Counseling session prior to withdrawal or graduation.  Upon leaving the institution, a hold is placed on a student’s account to prevent the receipt of an official transcript or diploma.  Completion of Exit Counseling will allow for removal of the hold.
• Not receive a Federal Pell Grant or other Title IV aid from more than one college/university for the same semester.
• Know that Pell Grant is an automatically accepted award and student must notify the Office of Student Financial Aid & Scholarships if not attending the university.